Overview: This guide explains how to sign in to your Bybit account safely, enable two-factor authentication (2FA), recover a locked account, and troubleshoot common login problems. Follow the steps below to access your trading dashboard quickly and securely.

How to sign in to Bybit (Web & Mobile)

  1. Open the official Bybit website in your browser or launch the official Bybit mobile app (iOS / Android).
  2. Click or tap “Log In” at the top-right corner of the homepage.
  3. Enter your registered email address or mobile number and then your password.
  4. If prompted, complete CAPTCHA verification.
  5. If you have 2FA enabled, input the code from your authenticator app (e.g., Google Authenticator) or the SMS code sent to your phone.
  6. After successful authentication you will be redirected to your Bybit dashboard.
Tip: Always confirm you are on the official Bybit domain and using the official app to avoid phishing scams.

Enable & Manage Two-Factor Authentication (2FA)

2FA dramatically improves account security. To enable it:

  1. Go to Account & Security in your Bybit profile settings.
  2. Choose between Authenticator App or SMS verification (authenticator apps are recommended).
  3. Follow on-screen instructions to scan the QR code and securely save your backup/recovery codes.

Keep backup codes somewhere safe — they are required if you lose access to your 2FA device.

Common Login Issues & Troubleshooting

  • Wrong password: Use the “Forgot password” link to reset via your registered email.
  • Not receiving 2FA SMS: Confirm mobile number correctness, check signal, and avoid SMS-blocking apps. Try authenticator app instead.
  • Authenticator lost or reset: Use the saved backup codes. If unavailable, begin Bybit’s account recovery process which may require identity verification.
  • Account locked: This can happen after repeated failed attempts — wait the cooldown period or contact Bybit support with account details.

Account Recovery — Step-by-step

  1. On the login page, select “Forgot password” or “Can’t access your account?”
  2. Enter your registered email or phone number and follow the recovery prompts.
  3. If prompted, provide identity verification documents (photo ID, selfie, additional info) as required by Bybit.
  4. After verification, you will receive instructions to reset credentials and restore 2FA access.

Security Best Practices

  • Always enable 2FA and store backup codes offline.
  • Use a strong, unique password and consider a reputable password manager.
  • Verify the site URL before entering credentials; beware of phishing emails and links.
  • Keep your device OS and the Bybit app up to date.

FAQ

What if I don’t receive the password reset email?
Check spam/junk folders, ensure the correct email, and wait a few minutes. If still not received, contact Bybit support.
How long does account recovery take?
It varies depending on required verification; expect from a few hours to several days depending on document checks.

This guide is for informational purposes. For account-specific assistance, always use official Bybit channels and support pages.